Privacy Policy

Privacy Notice

Last Updated: 06.11.2025

📢 What is this notice about?

We care deeply about your privacy, it’s quite literally in our name.
This notice explains, in plain English, what happens to your personal data when you interact with us: whether you’re browsing www.privacyrise.com, chatting with us about our services, or taking part in one of our events.

Whenever PrivacyRise S.R.L. or PrivacyRise Limited (“PrivacyRise”, “we”, “us”, or “our”) decides why and how your personal data is used, we act as a Data Controller.

We follow the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Data (Use and Access) Act 2025, which together form the backbone of UK data-protection law.

Think of this notice as the travel guide for your data: from the moment it enters our systems until we securely delete or anonymise it. We’ll tell you where it goes, why it goes there, and what rights you have along the way.

📌 Who We Are and How to Reach Us

Data Controller: PrivacyRise Ltd (UK) | PrivacyRise S.R.L. (IT)
Registered address: 9 Perseverance Works, Kingsland Road, London, England, E2 8DD | Garibaldi Business Center, Via Jacopo dal Verme, 7, 20159 Milano
Email: hello@privacyrise.pro
Telephone: +39 333 581 0268
Data Protection Officer (DPO): Lorenzo Ghini (same addresses above for postal mail)

Got a privacy question, concern, or request? Drop us an email.
If you’re ever unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO) via www.ico.org.uk

🔽  What data we collect

We collect information in two main ways: from you directly and automatically through our website and services.

🔻 Data you give us

Things like your:

  • name and surname
  • company name and role
  • email address
  • phone number
  • anything else you choose to share (for instance, in a contact form or feedback survey)
đź”» Data we collect automatically

When you use our website or services, we automatically collect:

  • your IP address, browser, device type, and operating system
  • language, country, time zone
  • pages you visit, buttons you click, and timestamps

This helps us keep the website secure and working properly, and to learn how people use it.

🔻 Cookies and tracking

We use cookies and similar tech to remember your preferences and understand how our site performs.
You can tweak or refuse cookies anytime through our Cookie Settings page.

âť“ Why We Use Your Data (and the Legal Bases)

We only use your personal data when there’s a clear lawful reason to do so.
Here’s the breakdown:

PurposeLegal basis
To provide and manage the servicesContract – we need it to deliver what you’ve requested
To stay in touchLegitimate interests – to communicate effectively with users
To send you marketing or event updatesConsent – you’re in charge and can opt out anytime
To keep systems secure and prevent fraudLegitimate interests / Vital interests
To meet our legal and regulatory obligationsLegal obligation

We sometimes use aggregated or anonymised data for statistics, but that can’t identify you.

We don’t handle special-category data (like health or religion) or data from children under 13.
If that ever changes, we’ll tell you first and get explicit consent.

📜 Legitimate interests and how we balance them

Sometimes we process data because it’s in our legitimate business interests, for example:

  • running and improving our services
  • keeping networks and information secure
  • staying in touch with clients and partners

Before doing so, we check that our interests don’t override your privacy rights.
You can ask us for a summary of these assessments at any time.

⏲️ When We Share Your Data

We only share your information when it’s absolutely necessary, and only with trusted third parties who follow our strict data-protection requirements. These may include:

  • cloud-hosting and infrastructure providers
  • software vendors and tech partners
  • professional advisers (accountants, lawyers, consultants)
  • analytics and security services

We may also share data:

  • when required by law or regulators
  • during a merger or business sale
  • to protect someone’s safety or our legal rights

And just to be clear, we never sell your personal data.

⏰ How long we keep your data

We don’t keep personal data forever, only for as long as we really need it.
Typical retention periods are:

  • Client records and communications: up to 6 years after our last interaction
  • Marketing data: until you unsubscribe or withdraw consent
  • System logs: around 12 months (for security and diagnostics)

Once that time’s up, we delete or anonymise it.
If it’s stuck in a backup, we keep it secure and isolated until we can remove it safely.

🛡️ How we keep it safe

We use strong security controls: encryption, access restrictions, monitoring, and regular audits, to keep your data protected.
No system is perfect, but we work hard to stay ahead of threats and respond quickly if something goes wrong.

🔽 What are your rights?

Your personal data is yours and you have rights in relation to it granted by the UK GDPR, which include:

đź”» The right to be informed about how we use your data
You have the right to be informed about the collection and use of your personal data, the purposes for processing, retention periods for that personal data and who it will be shared with.

đź”» The right of access a copy of it
You have the right to ask us for copies of the data we hold about you.

đź”» The right to object to certain processing (like marketing)
You have the right to ask us to stop processing your personal information in some circumstances, such as when we are processing your personal information for marketing or when we are processing your personal information for research.

đź”» The right to rectification (inaccurate data)
You have the right to ask us to rectify the personal information you think is inaccurate or to complete information you think is incomplete.

🔻 The right to erasure
You have the right to ask us to erase your personal information, in some circumstances.

đź”» The right to restrict processing
You have the right to ask us to restrict the processing of your personal information for a duration of time, in some circumstances.

đź”» The right to data portability
You have the right to ask that we transfer the personal information you gave us to another organisation, or to someone else, in some circumstances.

To exercise any of these rights, email hello@privacyrise.pro or use our đź”—online form .
We aim to respond within one month (and can extend by up to two months for complex requests under the DUAA).

🧑‍💻 Automated decision making and profiling

We don’t make any decisions based solely on automated processing that would significantly affect you.
If we ever start doing that, we’ll update this notice and explain exactly how it works, and your options to object or request a human review.

✍ Keeping this notice up to date

We may update this Privacy Notice from time to time to reflect changes in the law or our business.
When that happens, we’ll update the “Last updated” date above and, if it’s a big change, we’ll let you know via email or a website banner.

🗣️ Talk to us or complain

Got a question about your data? Need something changed or removed?
đź“§ hello@privacyrise.pro
📞 +39 333 581 0268
ℹ️ www.privacyrise.com/duaa

If you’re not satisfied with our response, you can always reach the Information Commissioner’s Office.

ICO Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Helpline number: 0303 123 1113.

🤞 Our promise to you

  • We collect only what’s needed.
  • We use it for clear, lawful reasons.
  • We protect it with care.
  • We respect your choices, always.

Your trust means everything to us. We’ll continue to earn it by treating your data the way we’d want ours treated, with respect and transparency.